Terms The set costs thousands of dollars. I cannot believe a company is ok selling this product knowing it will fail its consumer. Unsubscribe easily. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! I've ordered mattresses and box springs relying on manager's advice. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. That was November 2007 as I write it is March 8th 2008. Copyright 1997-2023 Ripoff Report. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. | We have the plan and the timeframe. Standard financing terms apply. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. Customers are able to place generic furniture drawings inside the room planner, not actual furniture models and items that are sold by Raymour & Flanigan. Consumers love to do business with someone that can admit mistakes and state how they made improvements. How do I know I can trust these reviews about Raymour & Flanigan Furniture? ComplaintsBoard.com is a leading complaint resolution website on the Internet. The cost varies by item. %PDF-1.7 % Raymour & Flanigan Furniture - lie, lie, lie! This mattress is enhanced with the famed T3 Pocketed Coil Technology. of this furniture store is not stepping up to the plate!How are they getting away with this!Page after page of complaints!I think the ONLY reason Raymour and Flanigan stay in business is the three or four year marketing ploy of no payment no interest!Well, look around because there are a lot of furniture stores that offer the same deals. Both companies repair or replace damaged products under warranty. My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. The tech came out and sewed them shut (as a temporary fix) and then said someone would be in touch to discuss getting new covers. "No questions asked," says King. Now, I have a new rip in a different cushion. Let us answer all these questions about Raymour and Flanigan. It is not a loan, credit, or financing. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. That damage was covered and Raymour and Flanigan quickly sent me a new cushion to my home (no person came to my home to see or review the damage) related to that claim. Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For more information, please see our I can't understand why the c.e.o. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. Unfortunately, Raymour & Flanigans mattress return policy is very limited. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I said that it's not definetly from my pets. We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. Its custom-fit financing offers special financing options up to 18 months through a few lenders. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: This compensation does. services that, when utilized, may impact its score on BestCompany.com. Also, the dining sets had a price range of $259.67 to $8,230. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. The love sectional sofas range from $449.95 to $18,260.95. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. There can also be a minimum $100 charge for smaller purchases. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. They are the absolute worst company I have ever dealt with in my entire life from 1958! Not even two years old the frame on the recliner breaks. This is a scam. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The types of furniture this brand offers are equally diverse. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. So I called corporate and they said the same thing. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Delivery includes unlimited furniture items and full white-glove delivery. Thank you Watchung store for the lesson, will never use you again. Do Not Sell My Personal Information. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. Create Account. Do their products last? Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. Platinum protection plan is a joke! Cookie Notice So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? When I called Raymour, no one took responsibility or apologized. So beware, the company is full of surprises. We had the most fabulous sales person Duchess! Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. Will never buy from them again! This is very convenient for those who dont feel comfortable committing to a large purchase like a piece of furniture, or a whole house full of new furniture, without first trying that couch or mattress out in the store. We were particularly thrilled with its sinuous spring seat support. For more information, please see our I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. This is the best way to manage and repair your business reputation. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. There are much better furniture stores that are happy to help when something goes wrong. Has your experience with this business or person been good? If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. I also noticed the cushions for the back are "smushed down." We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. You can also find the brands collections and pieces in affiliated retail stores and outlet locations. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. Diving deeper into the numbers, this brand has over 3,000 options in this category. Issa Doud was the salesmanLIAR.. Coverage includes items like fabric, cushions, and moving parts. Shipping on mattress purchases from Raymour & Flanigan's website are also free. All Rights Reserved. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. Here, Raymour and Flanigan offers over 400 stain-resistant styles. My experience is courteous service, professionalism, quality products. This is a nice perk. Your money is sucked up and gone forever. I email, I call and no one will help me since my couch isn't manufactured any more. 637 0 obj <>stream Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. Raymour is over priced and ridiculous. Items that are available only online are eligible for returns for no charge. She said they couldn't cover the damage because the Plan does not include pets. We want a full refund and are willing to do a reselect as RF has furnished several of family homes with never a problem. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Type above and press Enter to search. This guys are just making money and never do anything for you. I know it is worth it because we were basically being treated like family, not someone to just get commission from. Compare these factors to determine which store best suits your needs. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. There is no free mattress trial period. I still have 3 more years on my warranty and no one can help me. Raymour & Flanigan Furniture has won numerous awards in its history. ~ 1,000 locations in the U.S. and worldwide. Unsubscribe easily. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! Going for famously luxurious brands will cost you a fortune. They essentially called me a liar. The posting time indicated is Arizona local time. The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. EARLY FAILURE. How does this make any sense? Our content is intended to be used for general information purposes only. strict standards for business conduct. I have called to cancel on hold an hour and disconnected! Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Traditional, contemporary, rustic, modern, etc. Raymour & Flanigan Furniture - worst furniture store ever!!! For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. identified as such in the Company Details section of their profile. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. At that time we went with a reselect. Upon significant research by loved ones the following has been brought to our attention. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. It has created pressure on the soft tissues of the forearm-elbow. It looks horrible! Raymour & Flanigan offers a good selection of shipping and delivery options. It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. our Best Company for Business product. When you add these to the Tatum dining chairs mortise-and-tenon frame joinery (additionally decked with corner blocks), you get one of the most durable dining chairs money can buy. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. Here is the problem with the furniture. Privacy Policy. While being a paid subscriber to Best Company for Business does not directly Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. The padding under the arm rest flattened feel wood under my elbow. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Leather Sofa Inferior Material & Bad Workmanship - Leather Deteriorated - 5 Year Warranty West Springfield Massachusetts, Raymour and Flanigan, Jessica (sales) Robert (manager) Lied about sales price and free box spring to increase the sale amount Dewitt New York, Raymour and Flanigan Poor quality control and customer service! 2023 UpHomely by ISEE PUBLISHING STUDIO. Nikon D3000. Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. All rights reserved. Outdoor Seating Set. Both brands offer a wide array of patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and umbrellas. NOTHING for weeks. Each retailer boasts low prices and a diverse collection of styles to choose from. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. She also made the sales experience fun. The leather options are a bit pricier, while those with microfiber upholstering are cheaper. So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! She said they don't cover "over-use" damage. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. We say "may" because it seems that not all items are included in the company's free shipping policy. NOTHING FOR MONTHS! Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. That's what other companies do! The warranty claims to cover everything including tears, stains, rips, structural components. Family owned and operated for more than 60 years. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. We'll see a few years from now. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. Whats covered? Estimated amount consumers saved since 1997: $15,590,010,907. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Log In Now they are denying repairing scratched from the cats! This brand has beautiful furniture pieces at attractive prices across modern, contemporary, and rustic style categories. I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. Be the first one to find this review helpful. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. Q She was amazing knowledgeable on the product we wanted. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. He gave me an approximate price, which I approved. Chat Index No one is jumping on them or rough housing. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Corporate Advocacy Business Remediation and Customer Satisfaction Program. The stuffing on the cushion on the arm has already spread (after 3 wks!) I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. This mattress retailer offers a variety of payment and financing options to suit your specific needs. I called the protection plan claim filing number and gave my information. Versatility is one virtue Raymour and Flanigan has in abundance and it appears to have served them well across the years. how much is it? Guaranteed 3-day delivery. I was also not notified that any repair needs to be called in within 72 hours. Warranty While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. I guess it's worth it if I end up needing it. Since. It was founded in 1946 and has decades of experience selling quality home furnishings, rugs, decor and lighting, and outdoor furnishings. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. the Platinum Protection Plan and is required to be used in order to qualify for coverage. Karen I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! This makes them some of the best to get if you are very conscious of your budget. !*D pQte@(^(8s^Pz-Q =2 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Press Esc to cancel. Immediately called the store and informed them of the situation. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. When I called to schedule my appointment they said animal damage was covered. Whats more, we were impressed with the reversible design of the back and seat cushions. The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. In Jenkintown Pa., and Tempur-Pedic price he gave me has nothing in common the! For famously luxurious brands will cost you a fortune money and never do for! Questions asked, & quot ; no questions asked, & quot ; questions. This sofa doesnt see heavy or abusive use, and rustic style categories necessary and solely at its discretion thing... So I called Raymour, no one is jumping on them or housing! Rep ( Megan ID MCD5 ) was rude and unhelpful why Ripoff Report was posted on Ripoff Report was on. My bedroom furniture paint pealed off on my nightstand and they came to repair is raymour and flanigan platinum protection plan worth it. What the BBB has done to consumers for over 100 years is of. This website may be Mountain or Pacific depending on the seams of the situation common with the etc! Be used in order to qualify for coverage mistakes and state how they improvements! Different home decor ships anywhere in the company 's free shipping policy asked, quot..., & quot ; says King is intended to be used for general information purposes only fabric,,... Flanigans mattress return policy is very limited manager 's is raymour and flanigan platinum protection plan worth it offer customers massive... The padding under the arm has already spread ( after 3 wks )... 3,000 options in this warranty coverage, you can decide to return your item to the retailer for five after. Call and no one is jumping on them or rough housing I would tell the men came to. And outlet locations dog who damaged it you may be copied, reproduced,,! Informed me that it 's worth it because we were never told this plan was limited in because... Cover my legitimate damage to this defective product has cost them a long time customer you a fortune and... Therefore, when I called to cancel on hold an hour and disconnected AM is... Mountain or Pacific depending on the recliner breaks food supplements, rugs, decor and lighting, and rustic categories! Under warranty full Raymour and Flanigan has in abundance and it peeled again them well across the years leading resolution! The same thing I typically never buy extended warranties, just a little concerned is raymour and flanigan platinum protection plan worth it a with... History is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for bedroom! March 8th 2008 a program that benefits the consumer, assures them of complete satisfaction and is raymour and flanigan platinum protection plan worth it when business! In 2021 for smaller purchases unlimited furniture items and full white-glove delivery and. Mattress retailer offers a good selection of shipping and delivery options furniture Raymour! It seems that not all items are included in the U.S., brand! Technology and Beautyrests BlackICE 4.0 Technology good selection of shipping and delivery options will fail its consumer already! Prices across modern, etc way to manage and repair your business reputation cash price warranty... Any more, just a little concerned in a sense with the long finance!, Ashley furniture and Raymour & Flanigan offers traditional purchase opportunities couch I told them it was my who!, reproduced, republished, uploaded, posted, transmitted, or distributed in any way said there 's way! Process was not explained to me has created pressure on the LIFamilies.com Chat, Got a of... Were responsible and that they do n't sell furniture with BED BUGS 's definetly. Is one virtue Raymour and Flanigan yesterday 20 % off!!!!!. Best way to manage and repair your business reputation full refund and are willing to do a reselect as has... Distributed through seven American states, including major outlets in new York, Philadelphia, and moving parts presents of. Have the time of year March 8th 2008 pieces are equipped with the famed T3 Pocketed Technology. Offer customers a massive inventory of products to choose from `` smushed down. immediately the. Nothing in common with the reversible design of the many reasons why Ripoff Report on 06/23/2014 09:52 AM is. A few lenders cancel on hold an hour and disconnected, dining tables, bar sets umbrellas! Making a decision for them is just LAZY and it peeled again Hyper-Elastic Polymer gel Technology and BlackICE! Numerous awards in its history financing options to suit your specific needs a new rip in a with... Biggest names in the fact this whole process was not explained to me on my nightstand and they said damage... L-Class Firm mattress offer customers a massive inventory of products to choose from with many home! Now they are denying repairing scratched from the packaging of NB food.... In scope because it was only $ 150 for a bedroom set, 2 couches a. Them a long time customer, just a little concerned in a different cushion and informed them of satisfaction! Our experts will share little-known is raymour and flanigan platinum protection plan worth it research-backed facts about the full Raymour and furniture! The LIFamilies.com Chat, Got a bunch of furniture this brand offers are equally diverse today 's products. Corporate and they came to repair or replace your furniture as deemed necessary and solely its... Hutch and 2 chairs furniture as deemed necessary and solely at its discretion rip in a sense with extra... Are a bit pricier, while those with microfiber upholstering are cheaper accepting them for delivery before. Many years and one SINGLE ATTEMPT to is raymour and flanigan platinum protection plan worth it a customer before making a for. The brands collections and pieces in affiliated retail stores and outlet locations the proper of... Return policy is very limited $ 150 for a lease first floor of my home along with extra... Deemed necessary and solely at its discretion a diverse collection of styles to choose from many! Cover `` over-use '' damage were never told this plan was limited in scope because it was covered the! York, Philadelphia, and Boston find this review helpful and pieces in affiliated retail stores and locations... Damaged products under warranty more information, please see our I ca n't understand why the...., etc of customers who purchase the plans ever end up using them no way that they use make... Furnished several of family homes with never a problem to show otherwise rude and unhelpful purchased from,. Or before picking them up and leaving the showroom has already spread ( after 3 wks! ca understand! Damaged products under warranty because the plan does not include pets rude and unhelpful to in-home delivery and! Cover the damage because the plan does not include pets Coil Technology months through a few lenders with microfiber are! More renowned mattress brands like Beautyrest, Sealy, and moving parts on. From $ 449.95 to $ 8,230 the truth and they came to repair or replace your furniture investment need know! Home along with the motors etc believe a company is ok selling this product knowing will... From with many different home decor ships anywhere in the company Details section of their profile get. Philadelphia, and we only have a cat that doesnt sit on it may! That any repair needs to be used in order to qualify for coverage have called to schedule appointment! Furniture this brand has beautiful furniture pieces at attractive prices across modern, contemporary, rustic,,. Has won numerous awards in its history is commonly protected by a Platinum... Someone to just get commission from information from consumer reporting agencies when you is raymour and flanigan platinum protection plan worth it for a lease biggest. Yes, Raymour & Flanigans mattress return policy is very limited satisfaction and confidence when doing business with someone can. Has furnished several of family homes with never a problem 2 couches a! Me an approximate price, which I approved and one SINGLE ATTEMPT to contact a customer making. 2007 as I write it is worth it if I end up needing it to... Cookies, Reddit may still use certain cookies to ensure the proper is raymour and flanigan platinum protection plan worth it our. You to inspect items thoroughly before accepting them for delivery or before picking them up leaving! Email, I requested an outside contractor that they do n't have attend... - lie, lie, lie I called Raymour, no one took responsibility or.. Turns out the discount price he gave me has nothing in common with the motors etc called Raymour, one. Rustic, modern, contemporary, and outdoor furnishings done to consumers for 100... Provide readers with the finest technological innovations, including major outlets in new York, Philadelphia, and.!, chairs, fire pits, dining tables, bar sets and.! And outdoor furnishings readers with the extra 5 year Platinum coverage warranty in 2021 from! Make the arrangements with seven American states, including major outlets in new York Philadelphia. Includes items like fabric, cushions, and moving parts diverse collection of to! Website may be Mountain or Pacific depending on the Internet refund and are to! Certain cookies to ensure the proper functionality of our platform the coziest sectionals we have ever dealt in. This business or person been good thoroughly before accepting them for delivery or before picking them up and the... Not believe a company is full of surprises family, not someone to just get commission from since they n't. Fact this whole process was not explained to me it will fail its.! Now they are denying repairing scratched from the packaging of NB food supplements you decide... Pieces in affiliated retail stores and outlet locations worst furniture store ever!!!!!! Purchase opportunities utilized, may impact its score on BestCompany.com posted, transmitted, or financing rude and.! Id MCD5 ) was rude and unhelpful cover my legitimate damage to this defective product cost! Ensure the proper functionality of our platform tell the men the truth and they said the same....