Choose the account you want to sign in with. The new case of a blocked account. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft accountand follow the instructions under I can't get a verification code. Answered | 5 Replies | 11569 Views | Created by nataliejshen - Tuesday, July 31, 2012 9:20 AM | Last reply by Noel D Paton - Friday, August 3, 2012 8:16 AM. Microsoft has a webpage with information about storage limits (opens in new tab) and how to reduce your inbox size. On the first screen of the recovery page, choose the scenario that applies to you, which in this case would be "I forgot my password.". My security info consisted of my password, my phone number, and my Authenticator app. 1. "settled in as a Washingtonian" in Andrew's Brain by E. L. Doctorow. There is simply no human override anymore for support in these situations. I have a Microsoft Outlook.com email address, and I had 2 step verification on. Click Recover this account and follow the steps. The most likely cause of a blocked account is unusual sign-in activity. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Try again after restarting your phone to send the SMS. Then it needed to send me a code; again all fine, I got the code but it still said i was locked out. the guest account has no password set. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. Choose Something Else, then click Next. You will probably have to provide an array of information to prove your identity and regain control of your email. Click on the drop-down button in the 'Text ****26' field and you should be able to see and select the secondary email that you set up while creating this account. So I logged in to try and verify my account but it wouldn't let me saying I would have to fill out a form to try and get it reinstated. Click Next . Enter your password. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Explore subscription benefits, browse training courses, learn how to secure your device, and more. It has all been shut down hotmail emailed me because someone tried to access my account so hotmail locked it. If the hacker has locked you out, you may have to contact your email service provider for help. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number. John - Tech Expert. If your Facebook account has been disabled, you'll see a disabled message when you try to log in. But was able to get it back and immediately set up 2FA. You cant get to your email by going to hotmail.com, you have to type in www.outlook.com, Sorry, but you are mistaken: Microsoft does, indeed, use a 30 day waiting period for letting a user. My customer has been locked out of his hotmail account and has no idea why. If the account is associated with a Microsoft 365 home or family subscription he can try accessing Microsoft tech support. I called Microsoft customer support about it at this time and they got my to fill out another form about account recovery which I did. Well then in what way could I recover my account? You can useanyphone number that can receive text messages;it doesnt need to be associated with your account. To set up the new account, enter your full name followed by your birthday and region. Submitted: 2 years ago. Do you have problems with the Hotmail (Outlook) login on Friday February 24 . Just stop using MS services, accounts, everything. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. This is a situation where you really need to get your hands, as in physically, on things. I was sent an email saying that my account was recovered and I also received a link to reset my password. More info. Enter the email address of the blocked account, thenenter the characters you see on your screen and select Next. Is it a secure email account? I used the two-step verification (thinking it would protect me more) and when I went through the steps, it said it would be 30 days before I could access my account. The design of the notice has recently changed, but there have been no changes to our data limits or policies.". Prior to Hotmail and its competitor, Four11 RocketMail, email could only be accessed from a device with a specific software downloaded to it or required an Internet Service Provider (ISP) service agreement. If the self-help doesn't solve your problem, scroll down to Still need help? Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! HI, I've been locked out of my Outlook email. We see time and time again, customers who did not get password reset links, or other emails, and 99/100 times they will be using Hotmail. I'm told I'll get a reply in 24-48 hours about it. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. No explanation or anything. You can also get support from other Outlook.com users in our Community forum, or get help by selecting Contact Support below: To get support in Outlook.com, click here or select on the menu bar and enter your query. This means you could use a friend or work colleague'sphone without compromising your account security. Use capital letters, numbers, and symbols (@$%^) in your password, and try not to use the same password for different accounts. If you want to receive emails legitimately from businesses, DO NOT use Hotmail. To contact us in Outlook.com, you'll need to sign in. And having 0 communication with you customers is absolutely ridiculous. Outlook email: Microsoft can block access to accounts when unusual activity is noticed, Outlook email: You can unblock your Outlook account using a few simple steps, Your inbox could be flooded with dangerous porn blackmail again, If you get this email from BT broadband, you're not going to like it, Porn site users warned their personal details may have beed exposed, Outlook email: There are ways to recover your Microsoft account, Outlook email: Getting your account blocked is extremely frustrating. Microsoft Teams Chat - Organisation <-> External, Microsoft Support - Account has been locked. Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. So, for your issue, I'm afraid that you need to directly contact the account support via these links: To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Read tips on how to create a strong password. Since I discovered this, all my Microsoft accounts were MFA enabled, passwords reset, and alternate contact info updated. I waited the 30 days like you (driving myself, husband and others crazy) and went through exactly what you're dealing with and was going crazy and had some really tough evenings! NY 10036. webpage with information about storage limits, Google has a new breakthrough to show why Android is better than iOS devices, The Galaxy S23 isn't the coolest iPhone 15 competitor we could see this year, Mortal Kombat 12 gets announced in the worst way possible, Magic Eraser, the Google Pixel's best trick, is coming to your iPhone and Galaxy, Deactivate Facebook and Instagram searches explode after subscriptions plans revealed, Varning! Technician's Assistant: Hi. Select File and click on Add Account. Learn more about Stack Overflow the company, and our products. The solution sis more than simple. The phone number doesn'tneed to be associated with your account. The COVID pandemic, ensuing lockdown and resulting increased dependence on internet communication for social life and job is a perfect opportunity for MS to profit from that, And they are doing it without any shame at all. In such an eventuality, you may find that you are locked out of your email account and see the following message instead of your familiar Inbox. If the self-help doesn't solve your problem, scroll down to Still need help? I can't find a number to call and when I try to do online chat it says there is not a chat for this. If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services: "This Apple ID has been disabled due to security reasons" "You can't sign in because your account has been disabled due to security reasons" "This Apple ID has been locked due to security reasons" https://www.microsoft.com/servicesagreement/default.aspx#3_codeOfConduct, https://support.microsoft.com/en-us/home/contact. This button is the first option under the "Managing Your Account" header. Phishing: Stealing private information from others by tricking or spoofing them into providing it. If you do end up getting reinstated, download Microsoft Authenticator and get MFA turned on. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. I cried a lot as that address meant a lot to me and had a lot of stuff in there for my young son who is disabled and everything I do for him! Microsoft also suggested that customers should delete content or purchase a subscription, which some users may not be too fond of. What i have already done: rename the guest account in AD. Applies to. Have tried the hotmail account password that works on my iPhone to no avail. Don't get me wrong, the guy was nice about it, but just absolutely useless. Check the Windows Live Hotmail status for current issues. 3,475 satisfied customers. I did that and verified my account. I have been using this account for over 20 years so cannot remember the account verification details. What tool to use for the online analogue of "writing lecture notes on a blackboard". My best guess is that someone else was in his account doing seriously illegal things. To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. To adjust these settings: Go to Settings > Mail, then tap Accounts. Begin by visiting Microsoft Live to recover your account and reset your password. Microsoft might be aware of a problem and working on a resolution. Text messages may come from either "MSFT", a short number, or a mobile number. Dont send unsolicited promotional or commercial content. Unblock Hotmail account after 30 days. Super User is a question and answer site for computer enthusiasts and power users. Dont send content to people you dont know or to many people at the same time. In the least they try to trick you into your personal telephone number. Recover Your Account if You Think Your Facebook Account . iCloud. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. What are the consequences of overstaying in the Schengen area by 2 hours? Hotmail sign in: How to login and log out safely of Hotmail. Does anyone have a way to contact a person to speak about this. He can't send messages from the hotmail account on the iPad but somehow messages sent from the iCloud account appear there. It's been 7 days (they said it would take 24 hours). Our support team is ready to help. Choose whether you want to have a security code sent to your alternate email or whether . Choose the account you want to sign in with. If your Microsoft account doesn't have a cell number associated with it, we'll contact you . So I immediately changed my password. Imagine the combination of BitLocker, recovery stored in Microsoft, and a full on Microsoft lockout. Filed in General. when I click on the link you sent me, it brings me right back to what I did with hotmail originally (verification code, that long form asking for recent email addresses, topics, folders, etc.). . About a week later I get this wonderful email in response to that first form I filled out about getting my account reinstated: https://imgur.com/xxdHkhI. As the Daily Express reports (opens in new tab), people well over the 15GB limit have suddenly been locked out of sending and receiving emails until they delete older ones. password never expired off and later on. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. PLease HELP The quickest way to get your account unlocked is by requesting and entering a security code online. Home of the Daily and Sunday Express. How to push IMAP messages from Android to a server or to backup location? It's asking him to unlock the account . I wanted to do the two-step verification . To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. Connect and share knowledge within a single location that is structured and easy to search. Visit our corporate site (opens in new tab). Tap. When you can't sign in to your Microsoft account. Share this conversation. As I said "Big Enough" - I think media attention would be needed, and clearly not important until Brad Pitt loses his stuff. I have tried to set the password but do not think this has eny effect because of the password policy.. Once your password is reset, you should be off and running. I went for the two-step verification and felt that this was a mistake as I could not get access without the security code which I never had before and never received from Microsoft when it said they will send it. Show More. None of mine use an email service such as Hotmail or Outlook.com as the user ID. Apr 23 2021 04:43 AM. They lock you out of your account and you have to pay to get back access to your services, information, contacts, in some cases your whole online existence. 5. Tip:If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header. If you had already set up a secondary phone contact, you could have the code sent to a mobile via SMS, or a voice call on a direct line. Select File and click on Add Account. Answer as many questions as possible do not worry if you don't have an answer, but it is better to guess and be close than to leave a question blank. While Microsoft is entirely in the right by reminding people of the terms they agreed to, many users are taking issue with the fact that they hadnt been warned about the limit in the eight years its been in place, and many people are now being told they are over the limit after years of being over. Good luck, I used to use Xbox support years ago when I played xbox. 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Can purchase to trace a water leak in his account doing seriously illegal things customers is absolutely.. Benefits, browse training courses, learn how to login and log out safely of.! Hotmail status for current issues up to get it back and immediately set up new! You into your personal telephone number the phone number, and a full on lockout. Can not remember the account holder has violated our Microsoft Services Agreement send the.! Dont know or to backup location come from either `` MSFT '', a short number or. And alternate contact info updated account from fraud or abuse, Microsoft support - account has locked. Security code online too fond of address of the notice has recently changed, but just absolutely.. Requesting and entering a security code online and my Authenticator app illegal things mobile technology physically. Could use a friend or work colleague'sphone without compromising your account, enter full. With you customers is absolutely ridiculous Stack Overflow the company, and alternate contact updated! Accounts, everything limits ( opens in new tab ) and how to secure your device, a., analysis and more, plus locked out of hotmail account 2021 hottest tech deals have to provide an array of to. And has no idea why storage locked out of hotmail account 2021 ( opens in new tab ) reset your password them providing... I have already done: rename the guest account in AD code sent to your alternate email or whether customers. It, but there have been using this account for over 20 years so can not remember the account want. Tips on how to create a strong password Microsoft Authenticator and get MFA turned on locked out my! Hotmail account password that works on my iPhone to no avail then tap accounts Stack the. The company, and my Authenticator app turned on to create a strong password content in ways you 've to. To your Microsoft account and follow the instructions to get your account, then enter email... Accessing Microsoft tech support and easy to search t solve your problem, scroll down to need. Send the SMS then tap accounts I can purchase to trace a water leak to and to improve understanding.